Field IT Analyst: Travel-Ready Tech Support

Reyes Beverage Group; Las Vegas (NV); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT Support professional to serve as the primary technology resource for multiple RCCB locations. You’ll ensure reliable operations, troubleshoot end-user devices, and support deployments across Windows, Android, and iOS platforms in a travel-heavy role.

The position requires collaboration with local operations and IT teams, plus the ability to travel up to 40% and participate in an on-call rotation to support critical business operations.

Qualifications

• Bachelor's degree in Information Systems or related field or GED with 3–5+ years related experience.
• Experience supporting end-user devices, Microsoft 365, and apps across Windows/Android/iOS.
• Knowledge of LAN/WAN and wireless networking fundamentals.

Responsibilities

• Serve as the primary technology support resource for RCCB locations, ensuring reliable tech operations and user support.
• Troubleshoot hardware, software, network, wireless, mobile, and workplace tech issues.
• Support site projects, facility upgrades, and technology deployments.
• Manage technology assets including deployment, refresh, inventory, and replacement.
• Partner with operations, IT teams, and vendors to maintain performance and resolve issues.
• Document activities, identify recurring problems, and contribute to process improvements.
• Travel up to 40% within the territory and participate in on-call rotation.
• Assist with other projects or duties as assigned.

Skills

End-user devices

Microsoft 365

Windows

Android

iOS

Networking basics

LAN/WAN

Wireless technologies

Education

Bachelor's Degree

GED or high school

Tools

ServiceNow

ITSM platforms

Endpoint management

Mobile device management

Warehouse technologies

Job description

Reyes Coca-Cola Bottling is seeking an IT Support professional to serve as the primary technology resource for multiple RCCB locations. You’ll ensure reliable operations, troubleshoot end-user devices, and support deployments across Windows, Android, and iOS platforms in a travel-heavy role.

The position requires collaboration with local operations and IT teams, plus the ability to travel up to 40% and participate in an on-call rotation to support critical business operations.