Field IT Analyst — Travel Tech Support for Beverage Ops

Reyes Coca-Cola Bottling; Eagan (MN); On-site; USD 84,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

PTO

Education reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT support specialist to serve as the primary tech resource for assigned RCCB locations with regional travel. You will troubleshoot issues across Windows, Android, and iOS, support deployments and asset management, and work with vendors to maintain performance.

Expect up to 40% travel, on-call rotation, and collaboration with local operations and IT teams. This role offers a range of benefits and opportunities in a dynamic beverage distribution environment.

Qualifications

• Bachelor's degree or GED with relevant IT experience.
• Experience supporting end-user devices and business apps across Windows, Android, iOS.
• Knowledge of LAN/WAN and wireless technologies.

Responsibilities

• Serve as the primary technology support resource for RCCB locations.
• Troubleshoot hardware, software, networking, and workplace tech problems.
• Support site projects, upgrades, and technology deployments.
• Manage technology assets and lifecycle activities.
• Collaborate with operations, IT teams and vendors to ensure performance.
• Document support activities and identify recurring issues.
• Travel up to 40% within territory and participate in on-call rotation.
• Other duties as assigned.

Skills

End-user support

Troubleshooting

Networking fundamentals

Mobile device support

Education

Bachelor's Degree in Information Systems or CS

GED + 3–5+ years experience

Tools

Windows

Android

iOS

Microsoft 365

ServiceNow ITSM

LAN/WAN networking

Job description

Reyes Coca-Cola Bottling is seeking an IT support specialist to serve as the primary tech resource for assigned RCCB locations with regional travel. You will troubleshoot issues across Windows, Android, and iOS, support deployments and asset management, and work with vendors to maintain performance.

Expect up to 40% travel, on-call rotation, and collaboration with local operations and IT teams. This role offers a range of benefits and opportunities in a dynamic beverage distribution environment.