Field IT Analyst — Regional Travel Tech Support

Reyes Beverage Group; Town of Wrightstown (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Regional travel

Job summary

Reyes Coca-Cola Bottling is seeking a tech-savvy IT Support Specialist to serve as the primary technology resource across RCCB locations. You’ll ensure reliable end-user support, troubleshoot hardware, software, and network issues, and support site projects and deployments.

Travel up to 40% is required, with on-call rotations. A Bachelor’s in Information Systems or related field with 1–2 years of experience (or GED with 3–5+ years) and experience with Microsoft 365, Windows, Android and iOS is

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, or a related discipline with 1 to 2 years of related experience or GED with 3 to 5+ years of specific experience
• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms
• Knowledge of networking fundamentals, including LAN/WAN and wireless technologies

Responsibilities

• Serve as the primary technology support resource for RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Education

Bachelor's Degree in Information Systems, Computer Science, or a related discipline

1 to 2 years of related experience OR 3 to 5+ years with GED

Job description

Reyes Coca-Cola Bottling is seeking a tech-savvy IT Support Specialist to serve as the primary technology resource across RCCB locations. You’ll ensure reliable end-user support, troubleshoot hardware, software, and network issues, and support site projects and deployments.

Travel up to 40% is required, with on-call rotations. A Bachelor’s in Information Systems or related field with 1–2 years of experience (or GED with 3–5+ years) and experience with Microsoft 365, Windows, Android and iOS is