Executive IT Support Engineer - White-Glove VIP Tech
TECEZE
14 days+
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Job summary
A tech support firm is seeking an experienced IT Support Specialist to provide executive white-glove support for leadership. Responsibilities include troubleshooting complex issues, managing devices, and ensuring data security. The ideal candidate will have strong experience in supporting Windows and macOS systems, along with excellent problem-solving and communication skills. This role also provides after-hours support as required. Competitive compensation is offered.
Qualifications
- Proven experience in Executive / VIP / White-Glove IT Support.
- Strong expertise in Windows 10/11 and macOS.
- Hands-on experience with Microsoft 365 and other collaboration tools.
Responsibilities
- Provide dedicated white-glove IT support to CIO/CXO and senior leadership.
- Troubleshoot and resolve complex hardware and software issues.
- Assist with device setup, migration, and executive onboarding.
Skills
Executive / VIP / White-Glove IT Support
Windows 10/11 support
macOS support
Mobile device support (iOS/Android)
Microsoft 365
Networking basics (VPN, Wi-Fi, LAN)
Conference room and AV technologies
Excellent troubleshooting skills
Strong communication skills
Job description
A tech support firm is seeking an experienced IT Support Specialist to provide executive white-glove support for leadership. Responsibilities include troubleshooting complex issues, managing devices, and ensuring data security. The ideal candidate will have strong experience in supporting Windows and macOS systems, along with excellent problem-solving and communication skills. This role also provides after-hours support as required. Competitive compensation is offered.
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