Executive IT Support Specialist - White-Glove

Stability Technology; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A technology solutions company based in Seattle is seeking a Technical Recruiting Manager to deliver exceptional IT support across a hybrid Windows environment. This role focuses on providing white-glove service to C-suite executives, managing complex technical issues, and ensuring seamless operations for high-level meetings. The ideal candidate will have expertise in O365 administration, ITIL frameworks, and networking, along with strong customer service skills. This is a full-time position offering medical and vision insurance benefits.

Qualifications

• Strong knowledge of O365 administration and Dell/Microsoft hardware platforms.
• Proven experience providing white-glove, executive and C-suite IT support.
• Ability to multitask, remain calm under pressure, and manage competing demands.

Responsibilities

• Provide Tier 2/3 support for hardware, software, and desktop services.
• Support executive conference rooms and collaboration technologies.
• Maintain ServiceNow records ensuring accurate documentation and SLA adherence.

Skills

O365 administration

Executive IT support

ITILv3 understanding

Microsoft Windows Server

Networking troubleshooting

Customer service

Scripting

Tools

ServiceNow

Microsoft Intune

Job description

A technology solutions company based in Seattle is seeking a Technical Recruiting Manager to deliver exceptional IT support across a hybrid Windows environment. This role focuses on providing white-glove service to C-suite executives, managing complex technical issues, and ensuring seamless operations for high-level meetings. The ideal candidate will have expertise in O365 administration, ITIL frameworks, and networking, along with strong customer service skills. This is a full-time position offering medical and vision insurance benefits.