Customer Service Hospitality - Reservations

Remote Jobs; Boston (MA); A distancia; USD 40.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote schedule

Training provided

Supportive team environment

Income based on performance

Travel discounts

Descripción de la vacante

Remote Jobs in the United States is seeking a dedicated reservations agent to help clients select, book, and manage hotel stays from a home office. You will provide accurate information on options, pricing, and amenities while ensuring a smooth booking experience.

This remote role offers full training, a flexible schedule, and travel discounts, with income based on performance. You will communicate promptly via phone, email, or messaging and use our booking system with basic computer skills.

Formación

• Strong communication and customer service are essential.
• Detail-oriented and self-motivated professionals thrive in this role.
• Basic computer skills and reliable internet access required.
• Hospitality or customer service experience is a plus.

Responsabilidades

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Conocimientos

Strong communication

Customer service

Detail-oriented

Self-motivated

Basic computer skills

Descripción del empleo

About the Role:

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process-all from your home office.

Key Responsibilities:

• Assist clients in selecting and booking hotels


• Share accurate details on amenities, pricing, and availability


• Manage and update reservation details


• Communicate promptly and professionally via phone, email, or messaging

Qualifications:

• Strong communication and customer service skills


• Professional, detail-oriented, and self-motivated


• Basic computer skills and reliable internet connection


• Hospitality or customer service experience is a plus

What We Offer:

• Flexible remote schedule


• Full training and booking system access


• Supportive team environment


• Income-earning possibilities based on performance


• Travel discounts and perks

$40,000 - $70,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.