Customer Service Hospitality – Reservations

Network Travel Careers; California; A distancia; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote schedule

Full training and booking systemアクセス

Supportive team environment

Income-earning possibilities based on绩

Travel discounts and perks

Descripción de la vacante

Network Travel Careers is seeking a remote customer support specialist to assist clients with booking and managing hotel reservations from home. You will provide friendly, detailed information on options and ensure a smooth booking experience for travelers.

Key duties include helping clients choose hotels, confirming amenities and pricing, updating reservations, and communicating clearly by phone, email or messaging. Training is provided and performance-based earnings are possible.

Formación

• Strong communication and customer service skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Responsabilidades

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Conocimientos

Communication skills

Customer service

Internet/computer skills

Descripción del empleo

About The Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process- all from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels


• Share accurate details on amenities, pricing, and availability


• Manage and update reservation details


• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills


• Professional, detail-oriented, and self-motivated


• Basic computer skills and reliable internet connection


• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule


• Full training and booking system access


• Supportive team environment


• Income-earning possibilities based on performance


• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.