Customer Service Representative – Hotel Reservations (Remote)

Aisles & Abroad; Texas; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible remote

Training

Team culture

Performance-based income

Travel discounts

Job summary

Aisles & Abroad is seeking a Customer Service Representative – Hotel Reservations (Remote) to assist clients in booking, updating, and managing hotel reservations from a home office.

You will help clients select accommodations, share pricing and amenity details, handle changes, and maintain precise records while communicating professionally by phone, email, and messaging. The role offers flexible remote scheduling, training, and travel discounts.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Skills

Strong communication skills

Hospitality skills

Attention to detail

Self-motivated

Tools

Booking tools

Job description

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications:

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer:

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

$45,000 - $75,000 a year