Customer Service Hospitality – Reservations

Network Travel Careers; New York (NY); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible remote schedule

Full training and booking system

Supportive team environment

Income-earning possibilities based on

Travel discounts and perks

Job summary

Network Travel Careers is hiring for a remote role to help clients book and manage hotel reservations from a home office. The position emphasizes strong customer service, clear information on options, and a smooth booking experience.

Responsibilities include guiding clients in hotel choices, providing details on pricing and amenities, and updating reservations. A reliable internet connection and basic computer skills are required; hospitality experience is a plus.

Qualifications

• Strong communication and customer service skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Responsibilities

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Skills

Strong communication

Customer service

Detail-oriented

Self-motivated

Tools

Basic computer skills

Job description

About The Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process- all from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels


• Share accurate details on amenities, pricing, and availability


• Manage and update reservation details


• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills


• Professional, detail-oriented, and self-motivated


• Basic computer skills and reliable internet connection


• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule


• Full training and booking system access


• Supportive team environment


• Income-earning possibilities based on performance


• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.