Customer Service Hospitality – Reservations

Network Travel Careers; Florida; Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Travel discounts and perks

Flexible remote schedule

Full training and system access

Supportive team environment

Job summary

Network Travel Careers is seeking a remote Hotel Booking Specialist to assist clients with selecting and booking hotels. You will provide excellent service, share detailed hotel information, and ensure a smooth reservation process from your home office.

Responsibilities include updating reservations, communicating via phone, email, or messaging, and delivering accurate information on amenities and pricing. A friendly, proactive approach is essential.

Qualifications

• Strong communication and customer service skills.
• Professional, detail-oriented and self-motivated.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Responsibilities

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Skills

Communication skills

Customer service

Detail oriented

Self-motivated

Computer basics

Reliable internet

Job description

About The Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process-and from your home office.

Remote (U.S.-Based)

About The Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process-and from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.