Customer Service Representative – Hotel Reservations (Remote)

Aisles & Abroad; Washington (District of Columbia); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on績

Travel discounts and perks

Job summary

Aisles & Abroad is hiring a Remote Customer Service Representative for hotel reservations. You will assist clients with booking, updates, and managing reservations from your home office, delivering friendly, professional service.

Based in the Washington, DC area, the role offers a flexible remote schedule, training, access to booking tools, and travel discounts. Strong communication and hospitality skills are essential, with basic computer proficiency and reliable internet.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Skills

Communication

Hospitality

Attention to detail

Self-motivation

Computer basics

Reliability

Customer service experience

Tools

Booking tools

Job description

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications:

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer:

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

$45,000 - $75,000 a year