Customer Service Hospitality – Reservations

Destination Careers; Tallahassee (FL); Remote; USD 40,000 - 75,000; Full time

Benefits offered by this job

Flexible remote

Training access

Supportive team

Performance-based pay

Travel discounts

Job summary

Destination Careers is seeking a Customer Service Hospitality specialist to assist U.S. clients with hotel reservations from a home office. You will guide customers through options, confirm details, and ensure a smooth booking process with friendly, professional service.

Remote position offers flexible scheduling, full training, and access to our booking system. Performance-based income and travel perks are included.

Qualifications

• Excellent communication and customer service abilities.
• Attention to detail and proactive problem solving.
• Ability to work independently in a remote setting.
• Comfort with basic computer tasks and online booking tools.

Responsibilities

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Skills

Strong communication

Customer service skills

Detail-oriented

Self-motivated

Basic computer skills

Reliable internet connection

Job description

Customer Service Hospitality - Reservations Remote (U.S.-Based)

About the Role:

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications:

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer:

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

$40,000 - $75,000 a year