Customer Service Hospitality - Reservations

Destination Careers; Oregon; Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote schedule

Booking system access

Supportive team environment

Travel discounts

Performance-based income

Job summary

Destination Careers is seeking a remote, at-home Reservation Specialist to help clients find and book hotels across the United States. You will deliver friendly, accurate information, guide customers through options, and ensure a smooth reservation flow from start to finish.

You will work with flexible hours, receive full training on our booking system, and join a supportive team. Prior hospitality or customer service experience is a plus, with earnings potential tied to performance.

Qualifications

• Strong communication and customer service skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Responsibilities

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Skills

Strong communication

Customer service

Detail-oriented

Self-motivated

Basic computer skills

Reliable internet

Job description

About the Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

$40,000 - $70,000 a year