Compassionate Funeral & Cemetery Operations Assistant

Service Corporation International; Bessemer (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Service Corporation International is seeking an Administrative Assistant to provide clerical support for funeral home, cemetery or crematory facilities in Alabama. You will greet the public, handle information on services, and assist with orders, payments and schedules with empathy and professionalism.

The role requires 1–2 years of office or customer service experience, high school diploma, and strong MS Office skills.

Qualifications

• Education: High School or equivalent.
• Experience: 1–2 years in an office clerical or customer service role.
• Experience in a fast-paced customer-focused environment.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s Paperwork.
• Prepares marker monument placement paperwork.
• Ensures documentation to support products and services is accurate and compliant.
• Prepares and distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates ordering of memorials and related products and manages storage inventory for vaults and markers.
• Greets family members and responds to inquiries.
• Maintains professionalism and confidentiality with client families.
• Conveys concern and empathy to client families at all times.
• Acts as backup to Receptionist and supports Location Management, Sales, and payroll as needed.

Skills

MS Office

Verbal & written communication

Organizational skills

Confidentiality

Compassion

Education

High School diploma or equivalent

Tools

Office equipment understanding

Job description

Service Corporation International is seeking an Administrative Assistant to provide clerical support for funeral home, cemetery or crematory facilities in Alabama. You will greet the public, handle information on services, and assist with orders, payments and schedules with empathy and professionalism.

The role requires 1–2 years of office or customer service experience, high school diploma, and strong MS Office skills.