Compassionate Field Operations & Admin Assistant

Service Corporation International; Ponce (PR); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International is seeking an administrative/clerical professional to support a funeral home, cemetery or crematory facility. Responsibilities include greeting the public, processing certificates, handling payments and contracts, and coordinating memorial products with sensitivity and confidentiality.

The role requires 1–2 years in a customer-focused office environment, proficient MS Office use, strong communication, and meticulous organization.

Qualifications

• High School or equivalent required.
• 1–2 years of office clerical or customer service experience preferred.
• Experience in customer-focused, fast-paced professional environments recommended.
• Strong verbal and written communication skills; ability to maintain confidentiality.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Process permits/certificates and Veteran’s paperwork.
• Greet families, respond to inquiries, and convey empathy and professionalism.
• Coordinate memorials and related product orders; manage memorial storage inventory.
• Assist with obituaries and support payroll and location staff as needed.

Skills

Customer service

Communication

Organizational skills

Confidentiality

Attention to detail

Education

High School or equivalent

Tools

MS Office Suite

Calculator

Copiers/Printers

Job description

Service Corporation International is seeking an administrative/clerical professional to support a funeral home, cemetery or crematory facility. Responsibilities include greeting the public, processing certificates, handling payments and contracts, and coordinating memorial products with sensitivity and confidentiality.

The role requires 1–2 years in a customer-focused office environment, proficient MS Office use, strong communication, and meticulous organization.