Clinic Scheduler & Admin Assistant — Flexible Per Diem

Massachusetts General Hospital; West Concord (MA); On-site; USD 25,000 - 34,000; Part time

Job summary

Mass General Brigham is seeking a dependable per diem Administrative Assistant to provide coverage during vacations and staff absences. The role focuses on scheduling, check-in/out, and general clerical duties in a clinical practice setting.

The successful candidate will handle patient interactions, billing forms, and documentation within EPIC systems, while adapting to changing schedules and departments as needed.

Qualifications

• High School Diploma or Equivalent required.
• 2–3 years of office experience required.
• Proficiency with Office Suite and standard office procedures.
• Ability to manage appointments, phone calls, and non-routine requests.

Responsibilities

• Schedule patient appointments and manage appointment records.
• Greet and assist patients; check-in and check-out duties.
• Answer phones, route calls, and schedule routine inquiries.
• Process patient billing forms and scan documents to patient medical record/EPIC.
• Call for patient records and lab results; manage unit mail/faxes.
• May perform scheduling variations (surgical scheduling, blockings) per department needs.

Skills

Office Suite

Time management

Communication

Multitasking

Education

High School Diploma or Equivalent

Tools

EPIC Scheduling

EPIC Billing

Job description

Mass General Brigham is seeking a dependable per diem Administrative Assistant to provide coverage during vacations and staff absences. The role focuses on scheduling, check-in/out, and general clerical duties in a clinical practice setting.

The successful candidate will handle patient interactions, billing forms, and documentation within EPIC systems, while adapting to changing schedules and departments as needed.