Clinical Office Assistant II — Per Diem, Flexible Schedule

1200 The General Hospital Corporation; Concord (MA); On-site; USD 24,000 - 34,000; Part time

Job summary

Mass General Brigham is seeking a dependable per diem Administrative Assistant to support clinical operations. The role involves scheduling, check-in/check-out, patient greeting, and handling routine inquiries in a fast-paced physician practice setting.

The position requires 2–3 years of office experience, proficiency with the Office Suite, and familiarity with EPIC scheduling and billing. Onsite work with flexible shifts supports coverage during vacations and staff absences.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years office experience preferred.
• Proficiency with Office Suite and basic office procedures.

Responsibilities

• Perform routine administrative duties for a clinical service or physician practice.
• Schedule patient appointments and maintain records.
• Greet and assist patients; answer and route phone inquiries.
• Process billing forms and scan documents to the patient record/EPIC.
• Handle prior authorizations, prescriptions and test results inquiries.
• Serve as an EPIC Super User for scheduling, registration and billing (training provided).
• Provide training to others in scheduling, registration and billing tasks.
• Assist with more advanced scheduling tasks when needed.

Skills

Office software

Time management

Communication skills

Multitasking

Education

High School Diploma or Equivalent

Tools

EPIC

Phone system

Job description

Mass General Brigham is seeking a dependable per diem Administrative Assistant to support clinical operations. The role involves scheduling, check-in/check-out, patient greeting, and handling routine inquiries in a fast-paced physician practice setting.

The position requires 2–3 years of office experience, proficiency with the Office Suite, and familiarity with EPIC scheduling and billing. Onsite work with flexible shifts supports coverage during vacations and staff absences.