Ambulatory Practice Assistant — Per Diem

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Vor Ort; USD 24.000 - 34.000; Teilzeit

Zusammenfassung

Mass General Brigham is seeking an on-site Administrative Assistant to support an ambulatory practice on Wednesdays and Thursdays with possible additional days. You will check patients in/out, schedule appointments, and provide outstanding customer service to ensure a positive patient experience.

The role requires strong organization, personable communication, and the ability to thrive in a busy environment while delivering compassionate, patient-centered care.

Qualifikationen

• Education: High School Diploma or Equivalent required.
• Office experience of 2-3 years required.

Aufgaben

• Perform routine administrative duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/EPIC.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• May be required to accept co-payments.
• Handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.
• Act as "Super User" for scheduling, registration, and billing systems.
• Provide assistance and training to others in these areas.

Kenntnisse

Office Suite

Office operations

Phone handling

Written communication

Message taking

Time management

Organization

Ausbildung

High School Diploma or Equivalent

Tools

EPIC

Jobbeschreibung

Mass General Brigham is seeking an on-site Administrative Assistant to support an ambulatory practice on Wednesdays and Thursdays with possible additional days. You will check patients in/out, schedule appointments, and provide outstanding customer service to ensure a positive patient experience.

The role requires strong organization, personable communication, and the ability to thrive in a busy environment while delivering compassionate, patient-centered care.