Per Diem Clinic & Scheduling Assistant

Mass General Brigham; Wellesley (MA); On-site; USD 25,000 - 32,000; Part time

Job summary

Mass General Brigham’s Newton-Wellesley Hospital is seeking a Clinic/Practice Assistant to support daily practice operations and patient visits in a fast-paced sports medicine environment. This per diem role focuses on front-office tasks, scheduling, check-in/check-out, and coordinating care teams to ensure smooth patient flow.

Responsibilities include greeting patients, answering phones, processing billing forms, maintaining records, and assisting with referrals and registrations, all while

Qualifications

• High school diploma or equivalent required.
• 0–1 year of healthcare office experience preferred.
• Basic proficiency with Microsoft Office applications.
• Strong written and verbal communication skills.
• Ability to manage phone calls and routine inquiries.

Responsibilities

• Schedule patient appointments and maintain accurate appointment records.
• Greet and assist patients throughout their visit experience.
• Answer phones, respond to routine inquiries, take messages, and coordinate appointments.
• Support check-in, check-out, and patient flow processes.
• File, scan, print, and organize patient-related materials and appointment schedules.
• Process billing forms and scan documents into the patient medical record.
• Request patient medical records and laboratory test results as needed.
• Open, distribute, and manage incoming mail or faxes.
• Prepare forms, records, schedules, memos, and other documents as directed.
• Support prior authorizations, referrals, registration verification, and related administrative tasks.
• Monitor waiting room activity and help respond to patient information needs.
• Accept co-payments when required.

Skills

Microsoft Office

Communication skills

Organization & multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Mass General Brigham’s Newton-Wellesley Hospital is seeking a Clinic/Practice Assistant to support daily practice operations and patient visits in a fast-paced sports medicine environment. This per diem role focuses on front-office tasks, scheduling, check-in/check-out, and coordinating care teams to ensure smooth patient flow.

Responsibilities include greeting patients, answering phones, processing billing forms, maintaining records, and assisting with referrals and registrations, all while