Client Service Specialist - Tax Office Reception

H&R Block, Inc.; Granbury (TX); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Texas to greet clients and support daily office operations. You will coordinate scheduling, manage check-in, and work with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with basic computer tools. Evening and weekend availability during tax season is required for this in-person role.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., MS Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Connaissances

Interpersonal skills

Multitasking

Attention to detail

Professional communication

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Texas to greet clients and support daily office operations. You will coordinate scheduling, manage check-in, and work with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with basic computer tools. Evening and weekend availability during tax season is required for this in-person role.