Client Service Specialist – Front Desk (Tax Season)

H&R Block, Inc.; Terrell (TX); Presencial; USD 19.000 - 28.000; Tempo integral

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Texas office. You will manage client scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and potential path into tax preparation or leadership, with evenings and weekends required during tax season. Join a collaborative team focused on client service, confidentiality, and a professional experience for clients.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Fast-paced environment

Interpersonal communication

Multitasking

Attention to detail

Basic computer skills

Evenings/weekends availability

Formação

High school diploma or GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Texas office. You will manage client scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and potential path into tax preparation or leadership, with evenings and weekends required during tax season. Join a collaborative team focused on client service, confidentiality, and a professional experience for clients.