Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Killeen (TX); Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support office operations during tax season.

You'll schedule appointments, connect clients with the right tax professional, handle confidential information, and work with a team to maintain a professional, welcoming office while evenings and weekends are required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsabilités

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Customer service

Interpersonal skills

Scheduling

Multitasking

Office software

Formation

High school diploma/GED or equivalent

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support office operations during tax season.

You'll schedule appointments, connect clients with the right tax professional, handle confidential information, and work with a team to maintain a professional, welcoming office while evenings and weekends are required.