Seasonal Front Desk & Client Concierge

H&R Block, Inc.; North Richland Hills (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate scheduling in our Texas office. This in-person role supports tax professionals and daily operations.

You will handle confidential documents, answer phones, and connect clients with the right tax expert while maintaining a welcoming, organized office environment. Evening and weekend availability during tax season is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service orientation

Professional demeanor

Educación

High school diploma / GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate scheduling in our Texas office. This in-person role supports tax professionals and daily operations.

You will handle confidential documents, answer phones, and connect clients with the right tax expert while maintaining a welcoming, organized office environment. Evening and weekend availability during tax season is required.