Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Liberty (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential information, and maintain an organized front desk while providing a welcoming client experience during peak tax season. This role offers training and a stepping stone into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the office face.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Detail oriented

Computer literacy

Evenings and weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential information, and maintain an organized front desk while providing a welcoming client experience during peak tax season. This role offers training and a stepping stone into tax preparation or office leadership.