Seasonal Client Concierge & Receptionist - Tax Office (In-Person)

H&R Block, Inc.; Brazoria (TX); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Texas is seeking a seasonal Client Service Professional/Receptionist to greet clients and set a positive tone on every visit. You will manage scheduling, check-in, and coordinate with tax professionals to match clients with the right expert.

This in-person role supports daily office operations, maintains organization, handles confidential documents, and contributes to a smooth, client-focused experience during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Experience in fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer literacy (MS Office, Teams, &

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Texas is seeking a seasonal Client Service Professional/Receptionist to greet clients and set a positive tone on every visit. You will manage scheduling, check-in, and coordinate with tax professionals to match clients with the right expert.

This in-person role supports daily office operations, maintains organization, handles confidential documents, and contributes to a smooth, client-focused experience during tax season.