Seasonal Client Experience Specialist – Tax Office

H&R Block, Inc.; Buda (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Benefits during tax season

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Texas. You will greet clients, manage check-in, schedule appointments, and support daily office operations in person during tax season.

The role offers training, teamwork with tax pros, and growth into tax preparation or leadership. Ideal candidates have client-centric experience, strong communication, and the ability to multitask while maintaining confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• High school diploma or GED required.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling software

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Texas. You will greet clients, manage check-in, schedule appointments, and support daily office operations in person during tax season.

The role offers training, teamwork with tax pros, and growth into tax preparation or leadership. Ideal candidates have client-centric experience, strong communication, and the ability to multitask while maintaining confidentiality.