Client Service Receptionist & Scheduling Specialist

H&R Block, Inc.; Bagley (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route inquiries to the right tax professional, and schedule appointments. You’ll support a busy office, handle multiple tasks, and help ensure client needs are met in person, by phone, or virtually.

Ideal candidates have experience in fast-paced customer service, strong organizational skills, and proficiency with Microsoft Office. Flexibility to work at multiple locations may be required.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task and stay organized.
• Strong time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route inquiries to the right tax professional, and schedule appointments. You’ll support a busy office, handle multiple tasks, and help ensure client needs are met in person, by phone, or virtually.

Ideal candidates have experience in fast-paced customer service, strong organizational skills, and proficiency with Microsoft Office. Flexibility to work at multiple locations may be required.