Client Services Receptionist & Scheduling Pro

H&R Block; Orofino (ID); On-site; USD 25,000 - 35,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This on-site role requires strong customer service skills and the ability to multitask in a fast-paced environment.

Responsibilities include scheduling, ensuring client needs are met across channels, and maintaining a clean, organized front-office area. Flexibility to work at multiple locations may be required.

Qualifications

• Experience in a fast-paced environment.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service, in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This on-site role requires strong customer service skills and the ability to multitask in a fast-paced environment.

Responsibilities include scheduling, ensuring client needs are met across channels, and maintaining a clean, organized front-office area. Flexibility to work at multiple locations may be required.