Seasonal Client Services Receptionist Welcoming Scheduling

H&R Block, Inc.; Cuthbert (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, route to the right tax expert, and schedule appointments in a fast-paced office. You will help ensure clients' needs are met across in-person, phone, or virtual channels.

Ideal candidates will bring prior customer service experience, strong multitasking abilities, and solid organizational skills. Proficiency with Microsoft Office and a flexible schedule across locations are preferred.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task effectively across responsibilities.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, route to the right tax expert, and schedule appointments in a fast-paced office. You will help ensure clients' needs are met across in-person, phone, or virtual channels.

Ideal candidates will bring prior customer service experience, strong multitasking abilities, and solid organizational skills. Proficiency with Microsoft Office and a flexible schedule across locations are preferred.