Client Service Receptionist - Flexible Scheduling

H&R Block, Inc.; Mitchell (SD); On-site; USD 12,000 - 18,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You’ll help schedule as needed and support the office to create a warm, efficient experience for every client.

You will thrive in a fast-paced office, stay organized, and use Microsoft Office to manage tasks. Prior customer service experience and a high school diploma are preferred, with flexibility to work at multiple locations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organization and time management.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Scheduling

MS Office

Office organization

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You’ll help schedule as needed and support the office to create a warm, efficient experience for every client.

You will thrive in a fast-paced office, stay organized, and use Microsoft Office to manage tasks. Prior customer service experience and a high school diploma are preferred, with flexibility to work at multiple locations.