Client Concierge & Scheduler (Flexible Schedule)

H&R Block, Inc.; Kerrville (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

The role emphasizes friendly client service, organization, and teamwork within a franchise office environment. Training and flexibility to work across locations may be available.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Able to multi-task and manage multiple client needs.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the right tax professional.
• Schedule clients according to preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources.

Skills

Customer service

Multi-tasking

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

The role emphasizes friendly client service, organization, and teamwork within a franchise office environment. Training and flexibility to work across locations may be available.