Client Service Concierge — Flexible Schedule

H&R Block, Inc.; Burlington (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer phones, matching them with the right tax professional and scheduling appointments.

You will support clients in person, by phone, or virtually, ensure their needs are met, and help maintain a clean and organized office with the team. This is a great seasonal opportunity to contribute during peak periods.

Qualifications

• Customer-service experience in a fast-paced environment.
• Ability to multitask across tasks and clients while staying organized.
• Proficiency with Microsoft Office and basic computer tasks.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Strong organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer phones, matching them with the right tax professional and scheduling appointments.

You will support clients in person, by phone, or virtually, ensure their needs are met, and help maintain a clean and organized office with the team. This is a great seasonal opportunity to contribute during peak periods.