Bilingual Medical Virtual Assistant & Patient Coordinator

Winning Assistants, Inc.; United States; Remote; USD 8,265 - 9,643; Full time

Benefits offered by this job

HR & Contractor Support

VPN Access

HIPAA Training

VA Performance Training

US Holidays

Paid Time Off

Tools & Resources

Performance Incentives

Job summary

Winning Assistants is seeking a bilingual Medical Receptionist & Patient Coordinator to join our remote team. The role focuses on appointment management, patient communications, and clinical workflow support for healthcare clients.

The ideal candidate is highly organized, proactive, and able to follow detailed protocols. Responsibilities include managing the appointment calendar, notifying patients, handling refills, and coordinating with doctors via a VoIP system.

Qualifications

• Fluent in English and Spanish, with strong bilingual communication.
• Experience scheduling appointments, handling patient communications and healthcare administration.
• Excellent verbal and written communication skills in both languages.
• Organizational skills with high attention to detail.
• Customer service oriented and professional in all interactions.
• Proficient in Google Docs, Google Sheets and Microsoft Office.

Responsibilities

• Schedule and reschedule patient appointments and send reminders.
• Manage patient communications and pre-procedure instructions.
• Administer system tasks using VoIP with auto-attendant and patient portal activation.
• Dispatch post-visit requests and coordinate with doctors for follow-ups.
• Handle general inquiries and maintain accurate patient records with EHR/EMR tools.

Skills

Bilingual English-Spanish

Appointment scheduling

Healthcare administration

Customer service

Verbal & written communication

Google Docs/Sheets, MS Office

Tools

eClinicalWorks

8x8

ZocDoc

Patient Review App

Job description

Winning Assistants is seeking a bilingual Medical Receptionist & Patient Coordinator to join our remote team. The role focuses on appointment management, patient communications, and clinical workflow support for healthcare clients.

The ideal candidate is highly organized, proactive, and able to follow detailed protocols. Responsibilities include managing the appointment calendar, notifying patients, handling refills, and coordinating with doctors via a VoIP system.