Bilingual Medical Insurance & Patient Care Coordinator

Winning Assistants, Inc.; United States; Remote; USD 8.300 - 9.600; Teilzeit

Benefits dieser Stelle

HIPAA Training Provided

Cybersecurity Training Provided

VPN Access (optional)

Contractor Support Team

Zusammenfassung

Winning Assistants, Inc. is seeking a part-time Bilingual Medical Insurance & Patient Care Coordinator to support US-based practices. You will handle insurance prior authorizations, verify benefits, and manage appointment scheduling in a remote setting.

Fluency in English and Spanish is required, along with experience using ModMed EMR and providing virtual scribing during patient exams. You will respond to patient inquiries and help with light front-office and post-procedure questions.

Qualifikationen

• 1 year of healthcare administrative or Medical Virtual Assistant experience (minimum).
• Fluent in English and Spanish, with clear medical terminology communication.
• Direct experience with ModMed EMR required.
• Strong experience with insurance prior authorizations, tracking, and follow-up.
• Experience verifying insurance benefits, out-of-network coverage, and procedure codes.
• Ability to provide virtual medical scribing and document patient-provider encounters accurately.
• Experience in patient communication, scheduling, and medical front-office workflows.
• Excellent verbal and written communication with a patient-centered approach.

Aufgaben

• Manage insurance prior authorizations from submission through approval, including tracking and follow-ups.
• Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements.
• Manage appointment scheduling and ModMed tasks with timely follow-up.
• Provide virtual scribing support during patient exams, including video-based assistance when required.
• Handle rollover calls, patient inquiries, and insurance-related concerns professionally.
• Qualify prospective patients from incoming leads and convert to scheduled appointments.
• Provide light front-office and virtual receptionist backup, including routing of post-procedure questions.
• Discuss relevant aesthetic services and upsell where appropriate to support practice revenue.
• Collaborate with clinical and administrative teams for smooth patient care continuity.

Kenntnisse

Bilingual English/Spanish

Healthcare administration

Patient communication

Appointment scheduling

Virtual medical scribing

Insurance prior authorizations

Medical terminology

Lead conversion & upselling

Independent remote work

Remote teamwork

Tools

ModMed EMR

Jobbeschreibung

Winning Assistants, Inc. is seeking a part-time Bilingual Medical Insurance & Patient Care Coordinator to support US-based practices. You will handle insurance prior authorizations, verify benefits, and manage appointment scheduling in a remote setting.

Fluency in English and Spanish is required, along with experience using ModMed EMR and providing virtual scribing during patient exams. You will respond to patient inquiries and help with light front-office and post-procedure questions.