Remote Medical VA - Bilingual EN/SP Front Desk

Winning Assistants LLC; United States; Remote; MXN 154,000 - 205,000; Full time

Benefits offered by this job

HIPAA training provided

Top VA performance training

Contractor support team access

Optional performance-based incentives

Job summary

Winning Assistants LLC seeks a Medical Virtual Assistant (Spanish-English bilingual) to support front-desk and administrative tasks for a U.S.-based healthcare practice. This full-time, remote position requires reliable, detail-oriented virtual support with medical admin experience and patient communications.

Responsibilities include virtual check-ins, collecting co-pays, scheduling, EMR use (WebPT preferred), and ensuring accurate patient data.

Qualifications

• At least 1 year of medical administration or healthcare front desk experience.
• Strong English and Spanish communication, written and verbal.
• Comfortable with virtual/front-desk interactions and camera on during shifts.
• Experience with EMR/EHR systems (WebPT preferred).

Responsibilities

• Greet patients virtually and assist with check-in; use tablet for face-to-face interactions.
• Collect patient co-pays and deductibles and confirm details.
• Answer inbound calls and respond to patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Perform patient communication and follow-ups.
• Support remote administrative tasks and care coordination.
• Enter and maintain accurate patient data in the EMR system.
• Use EMR/EHR systems (WebPT experience preferred).
• Remain on camera in virtual meeting room during shift.

Skills

Bilingual English/Spanish

Front desk experience

Detail oriented

Independent worker

Tools

WebPT

Optimum

Job description

Winning Assistants LLC seeks a Medical Virtual Assistant (Spanish-English bilingual) to support front-desk and administrative tasks for a U.S.-based healthcare practice. This full-time, remote position requires reliable, detail-oriented virtual support with medical admin experience and patient communications.

Responsibilities include virtual check-ins, collecting co-pays, scheduling, EMR use (WebPT preferred), and ensuring accurate patient data.