Bilingual Medical VA — Appointment Setter & Patient Support

Winning Assistants; United States; Remote; USD 8,265 - 11,020; Part time

Benefits offered by this job

HIPAA & Cybersecurity Training + Certification

Client-Approved U.S. Holidays

Performance-Based Incentives

Job summary

Winning Assistants is looking for a Bilingual Medical Virtual Assistant to provide appointment setting and patient support. This remote role focuses on engaging with potential patients, scheduling appointments, and ensuring a well-organized appointment calendar.

The ideal candidate should be fluent in Spanish and English and possess strong communication skills. Responsibilities include responding to leads promptly and managing patient inquiries effectively, all while maintaining a compassionate customer service approach.

Qualifications

• Fluent in both Spanish and English (spoken and written).
• Excellent written and verbal communication skills.
• Compassionate and patient-focused approach to customer service.

Responsibilities

• Respond to incoming leads within 1–5 minutes.
• Engage potential patients and convert leads into booked appointments.
• Schedule and confirm patient appointments.

Skills

Bilingual (Spanish/English)

Excellent communication skills

Healthcare experience

Attention to detail

Customer service focus

Tools

Google Voice or VOIP systems

Electronic Health Record system (Aesthetic Records)

Job description

Winning Assistants is looking for a Bilingual Medical Virtual Assistant to provide appointment setting and patient support. This remote role focuses on engaging with potential patients, scheduling appointments, and ensuring a well-organized appointment calendar.

The ideal candidate should be fluent in Spanish and English and possess strong communication skills. Responsibilities include responding to leads promptly and managing patient inquiries effectively, all while maintaining a compassionate customer service approach.