Remote Bilingual Medical Receptionist & Care Coordinator

Winning Assistants, Inc.; United States; Remote; USD 8,300 - 11,000; Full time

Benefits offered by this job

HIPAA Training

VPN Access

Top VA Training

US Holidays

Paid Time Off

Job summary

Winning Assistants is seeking a Medical Virtual Assistant (Spanish-English bilingual) to support a private medical practice remotely. You will handle scheduling, patient communication, insurance verification, and records management while coordinating with providers.

This role emphasizes customer service, accuracy, and HIPAA-aware workflows. Proficiency in Spanish and English, at least one year of medical front-office experience, and a quiet, professional home setup are required.

Qualifications

• Bilingual in Spanish and English (oral and written).
• At least 1 year in medical front office, medical administrative, or care coordination roles.
• Strong healthcare administrative background.
• Familiarity with EMR systems is a plus (Elation or similar).
• Excellent customer service and patient engagement skills.

Responsibilities

• Appointment scheduling and patient communication.
• Insurance verification and claims processing.
• Referral coordination and patient records management.
• Coordination with providers and healthcare partners.
• Handling inquiries via phone, email, and messaging platforms.

Skills

Spanish-English bilingual

Customer service

Medical front office experience

EMR awareness

Attention to detail

Tools

El**ation EMR

Job description

Winning Assistants is seeking a Medical Virtual Assistant (Spanish-English bilingual) to support a private medical practice remotely. You will handle scheduling, patient communication, insurance verification, and records management while coordinating with providers.

This role emphasizes customer service, accuracy, and HIPAA-aware workflows. Proficiency in Spanish and English, at least one year of medical front-office experience, and a quiet, professional home setup are required.