Assistant General Manager — Lead Restaurant Ops & Growth

CAVA - Washington Road; Town of Evans (NY); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

401k enrollment

Paid sick leave, parental leave

Free CAVA Meal

Job summary

CAVA in New York is hiring an Assistant General Manager to lead restaurant operations, team development, scheduling, and financial oversight with a customer‑centric mindset.

You will partner with the General Manager to implement store action plans, forecast labor needs, manage inventories, and uphold food safety and service standards while fostering a positive, inclusive environment for guests and Team Members.

Qualifications

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Knowledge of legal, health, safety, and sanitation regulations.
• Willing to work flexibly (including night and weekends) and travel as needed.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.

Job description

CAVA in New York is hiring an Assistant General Manager to lead restaurant operations, team development, scheduling, and financial oversight with a customer‑centric mindset.

You will partner with the General Manager to implement store action plans, forecast labor needs, manage inventories, and uphold food safety and service standards while fostering a positive, inclusive environment for guests and Team Members.