Assistant General Manager - Lead Restaurant Operations

Harri; Town of Florida (NY); On-site; USD 59,000 - 63,000; Full time

Job summary

CAVA is seeking an Assistant General Manager to bring our mission, values, and competencies to life for our guests and Team Members in our restaurant. You will partner with the General Manager and Area Leader in establishing store action plans, financial metric results, and coaching hourly Team Members.

This role supports scheduling, labor management, and inventory, while upholding food quality, service, and cleanliness.

Responsibilities

• Assist the General Manager in managing daily restaurant operations.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Job description

CAVA is seeking an Assistant General Manager to bring our mission, values, and competencies to life for our guests and Team Members in our restaurant. You will partner with the General Manager and Area Leader in establishing store action plans, financial metric results, and coaching hourly Team Members.

This role supports scheduling, labor management, and inventory, while upholding food quality, service, and cleanliness.