Appointment Specialist – Home Improvement

YOUR HOME IMPROVEMENT CO; Minnesota; On-site; USD 21,000 - 30,000; Full time

Job summary

Your Home Improvement Company (YHIC) is seeking a friendly Appointment Specialist to connect with customers by phone, following a structured script, and to schedule free in-home estimates for remodeling projects. You will build rapport, verify information, and guide customers to the right appointment times.

The role emphasizes excellent customer service, reliable data entry, and adherence to a script. Background checks are required, and the company highlights BBB accreditation and extensive

Qualifications

• Basic computer skills for data entry and navigation.
• Excellent communication and customer service abilities.
• Outgoing, positive personality suitable for phone conversations.
• Professional, dependable attitude.
• Ability to make outbound calls using a provided script.
• Promote high-quality home improvement services to customers.
• Schedule free in-home estimate appointments.
• Verify and enter customer information accurately into the system.
• Employment requires passing a background check.

Responsibilities

• Make outbound calls using a provided script.
• Promote high-quality home improvement services.
• Schedule free estimate appointments.
• Accurately verify and enter customer information into our system.

Skills

Basic computer skills

Strong communication

Customer service abilities

Outgoing personality

Professional and dependable

Outbound calling

Promote home improvement services

Schedule appointments

Accurate data entry

Background check clearance

Job description

Your Home Improvement Company (YHIC) is seeking a friendly Appointment Specialist to connect with customers by phone, following a structured script, and to schedule free in-home estimates for remodeling projects. You will build rapport, verify information, and guide customers to the right appointment times.

The role emphasizes excellent customer service, reliable data entry, and adherence to a script. Background checks are required, and the company highlights BBB accreditation and extensive