Appointment Specialist - Home Renovation Calls

Your home improvement co; Waite Park (MN); On-site; USD 21,000 - 28,000; Full time

Job summary

Your Home Improvement Company (YHIC) is seeking friendly, motivated individuals to join our Call Center as Appointment Specialists in Minnesota. You will use a structured script to engage customers, build rapport, and set up free in-home estimates for remodeling projects.

Responsibilities include outbound calls, verifying customer details, scheduling appointments at convenient times, and promoting our windows and bathroom services while delivering excellent service.

Qualifications

• Excellent communication and customer service abilities.
• Basic computer skills and data entry.
• Outgoing, positive personality and professional demeanor.
• Ability to follow a structured script and promote services.
• Background check required.

Responsibilities

• Engage customers by phone and build rapport.
• Schedule free in-home estimates for remodeling projects.
• Enter and verify customer information accurately in the system.
• Promote high-quality home improvement services.

Skills

Strong communication

Customer service

Basic computer skills

Data entry

Outgoing personality

Job description

Your Home Improvement Company (YHIC) is seeking friendly, motivated individuals to join our Call Center as Appointment Specialists in Minnesota. You will use a structured script to engage customers, build rapport, and set up free in-home estimates for remodeling projects.

Responsibilities include outbound calls, verifying customer details, scheduling appointments at convenient times, and promoting our windows and bathroom services while delivering excellent service.