Administrative Assistant – Restoration Office Support

Rainbow Restoration of Richmond; Richmond (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Rainbow Restoration of Richmond is seeking an Administrative Assistant for a full-time, on-site role based in Richmond, VA. You will handle daily office operations, answer calls, greet visitors, and support restoration projects with organized documentation.

The position emphasizes strong communication, calendar management, data entry, and coordination with field teams to ensure a smooth customer experience and efficient insurance documentation processes.

Qualifications

• High school diploma or equivalent required; additional admin coursework is a plus.
• Experience providing administrative or executive support in an office setting preferred.
• Strong phone etiquette and professional communication with customers and vendors.
• Proficiency with office software (Microsoft Office or similar) and basic computer literacy.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Experience in property restoration or customer service is a plus.

Responsibilities

• Answer and direct phone calls, greet visitors, and manage calendars.
• Prepare and maintain documents, data entry, filing, and recordkeeping.
• Coordinate logistics with field teams and track job progress.
• Support leadership with executive administrative tasks and customer experience.

Skills

Administrative support

Executive support

Phone etiquette

Clerical skills

Office software

Data entry

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

Rainbow Restoration of Richmond is seeking an Administrative Assistant for a full-time, on-site role based in Richmond, VA. You will handle daily office operations, answer calls, greet visitors, and support restoration projects with organized documentation.

The position emphasizes strong communication, calendar management, data entry, and coordination with field teams to ensure a smooth customer experience and efficient insurance documentation processes.