Autonomous Administrative Assistant — Growth & Impact

Rainbow Restoration UK; Winston-Salem (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Job summary

Rainbow Restoration UK is seeking an Administrative Assistant to support office operations, manage systems, and ensure high quality customer service for clients and team members. You will handle calls, scheduling, invoicing, and data entry in a fast-paced environment, contributing to efficient restoration projects and positive customer experiences.

The role requires a valid driver’s license, ability to lift 50 pounds, PPE usage, and after-hours availability.

Qualifications

• Must have strong customer service orientation and excellent communication skills.
• Ability to manage multiple tasks with attention to detail and a calm, professional demeanor.
• Proven team player who can collaborate with supervisors, staff, and customers.

Responsibilities

• Answer incoming calls from clients, vendors, and staff.
• Communicate restoration process updates to customers.
• Assist with scheduling services for staff, customers, and insurers.
• Notify customers of service status and follow up after completion.
• Process invoices and manage accounts receivable when needed.
• Perform clerical tasks and data entry into proprietary software.
• Maintain an organized filing system and record important data.

Skills

Customer service

Communication

Teamwork

Attention to detail

Empathy

Tools

Microsoft Word

Microsoft Excel

Adobe

Job description

Rainbow Restoration UK is seeking an Administrative Assistant to support office operations, manage systems, and ensure high quality customer service for clients and team members. You will handle calls, scheduling, invoicing, and data entry in a fast-paced environment, contributing to efficient restoration projects and positive customer experiences.

The role requires a valid driver’s license, ability to lift 50 pounds, PPE usage, and after-hours availability.