Administrative Assistant

Cross Key Management Inc; Bethlehem (Northampton County); On-site; USD 40,000 - 60,000; Full time

Job summary

Cross Key Management Inc is seeking a highly motivated Team Administrative Assistant based in Bethlehem, PA. This full-time role provides vital administrative, operational, and marketing support to boost team efficiency. Responsibilities include managing databases, onboarding agents, and enhancing team communication on platforms like Slack. The ideal candidate will be detail-oriented, possess strong communication skills, and have a proactive approach to assist the team. This position is critical in maintaining smooth operations without any benefits offered.

Qualifications

• Ability to juggle multiple projects while meeting deadlines.
• High level of integrity and commitment to confidentiality.
• Highly motivated with a positive attitude and passion for building relationships.

Responsibilities

• Provide high-level administrative and operational support.
• Conduct regular agent check-ins and facilitate onboarding for new agents.
• Manage and maintain the team's client database.

Skills

Ability to work independently

Strong organizational skills

Excellent verbal and written communication skills

Proficiency in database management

Experience in social media platforms

Experience in real estate or marketing

Tools

Follow Up Boss

Slack

Job description

Team Administrative Assistant

One of the top performing Real Estate Teams in the Lehigh Valley is seeking a highly motivated and organized Administrative Assistant/Technology Director to support our dynamic real estate team. This full-time position plays a critical role in ensuring the smooth operation of the team by providing administrative, technology, operational, and marketing support to the Team Owner, Team Leaders, and Agents. The ideal candidate is a proactive, detail-oriented professional and technologically savvy with excellent communication skills and the ability to thrive in a fast-paced environment.

Key Responsibilities

Administrative Support

• Work directly with Team Owner to provide high-level administrative and operational support, including coordinating logistics, managing external errands, and ensuring the timely execution of critical tasks
• Provide comprehensive administrative support to the Team Owner and Team Leaders.
• Schedule and coordinate travel, meetings, events, and team activities.
• Manage the team calendar to ensure seamless coordination of appointments and deadlines.
• Purchase office supplies and manage inventory to support team operations.
• Ensure building spaces and conference rooms are organized, professional, and ready for meetings.
• Perform other duties as assigned to support team objectives.

Agent Support and Onboarding

• Conduct regular agent check-ins to provide support, leadership, and motivation.
• Facilitate onboarding for new agents, including training on all team systems.
• Act as a liaison between team members and Marketing Department to develop marketing materials, including listing presentations, buyer consultations, and postcards etc.
• Support agents in lead development by identifying opportunities through database mining and relationship building.

Database Management

• Manage and maintain the team's client database with a focus on accuracy and efficiency.
• Oversee Database operations, including daily checks, lead management, follow-up tasks, and establishing best practices for automations and drip campaigns.
• Provide exceptional client care to strengthen relationships and ensure client satisfaction.
• Training on a regular basis a Database develops to know all trends
• The ability to manage Inside Sales Associates and Virtual Assistants

Marketing and Social Media

• Coordinate and create engaging, up-to-date, and trending content for the team's social media platforms, including TikTok, Instagram, Facebook, and others.
• Respond to social media inquiries and comments as needed to maintain an active online presence.
• Collaborate with BlueEdge Marketing to develop and implement marketing strategies for agents and the team.
• Understand and leverage listing promotion tools
• Communication and Software Management
• Utilize and manage communication platforms such as Slack to ensure effective team collaboration.
• Communicate regularly with agents and team leaders to coordinate tasks and share updates.
• Attend team meetings and work with team leaders to develop agendas and ensure productive discussions.

Qualifications and Skills

• Ability to work independently, self-manage, and juggle multiple projects while meeting deadlines.
• Strong organizational skills with a keen attention to detail.
• Excellent verbal and written communication skills for clear and professional interactions.
• Ability to prioritize tasks and thrive in a fast-paced, dynamic environment.
• High level of integrity and commitment to confidentiality.
• Proficiency in database management, social media platforms, and communication tools (e.g., Follow Up Boss, Slack).
• Experience in real estate or marketing is a plus but not required.
• Highly motivated with a positive attitude and a passion for building relationships.

Additional Expectations/Responsibilities

• Proactively seek lead generation opportunities through database mining and relationship cultivation.
• Maintain a professional and collaborative demeanor when working with multiple agents and tasks simultaneously.
• Demonstrate adaptability and a willingness to take on new challenges as they arise.
• Scheduling
• Team Engagement and Communications Liaison
• Communication
• Workflow
• The ability to hire and manage interns
• Marketing Liaison

Note: There are no benefits for this position.