Operations Assistant Manager (Deployment & Reporting)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Operations Assistant Manager to oversee deployment and reporting of teachers and customer service officers across branches. The ideal candidate will manage relief processes, track attendance, and deliver monthly reports while ensuring adherence to leave policies. Applicants should have a Degree or Diploma, relevant experience, and proficiency in MS Office, Zoom, and Google Drive. This role includes both on-site and work-from-home arrangements.

Qualifications

• Relevant experience in management or operations is preferred.

Responsibilities

• Plan and manage relief processes across branches for Teachers & Customer Service Officers.
• Develop communications packages for teachers.
• Manage relief data sheets and deliver monthly reports.

Skills

Proficient in MS Office

Familiarity with Zoom

Experience with Google Drive

Education

Degree / Diploma in any discipline

Job description

Operations Assistant Manager [Deployment & Reporting]

Salary:$2,800 - $3,200

Location:Tiong Bahru / WFH

Working Days:5 weekdays (3 weekdays & 2 weekends)

Working Hour:

Weekdays: 10.20am - 7.20pm [On-site]

Weekend: 7.00am – 5pm [WFH]

Job Responsibilities:

Teachers & CSO Deployment

• Plan and manage relief processes across branches for Teachers & Customer Service Officers -Track Attendance of Teachers & Customer Service Officers
• Develop communications packages for teachers (e.g. Infographics, etc)
• Design simple collaterals in accordance with brand marketing guidelines
• Assist with scheduling and tracking of teacher assessments, appraisal, etc

Data-tracking & Manpower Resource Management

• Plan and manage relief processes across branches for Teachers & CSOS
• Oversee Teacher Allocation across all branches
• Measure adherence to leave policies and implement measures to encourage adherence Manage relief data sheets
• Deliver monthly report on key data points tracked by team

Oversee Relief Roster

• Find relief teachers
• Consolidate a list of relief, freelance relief classes taken monthly and inform HR

Assist with forecasting of recruitment needs of the following groups of teachers:

• Relief, Adjunct, Part-time and Freelance

Data-tracking for Operations

• Manage key data sheets for Operations needs
• Deliver monthly report on key data points tracked by team

Job Requirement:

• At least Degree / Diploma in any discipline
• Possess relevant experience
• Proficiency in MS Office, Zoom, Google Drive

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474