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Department: Corporate Communications - Institutional

Division: Communications & Public Affairs

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

As a Communications Manager in our Institutional Communications team, you will support and deliver strategic communication programs that build and protect ANZ’s reputation.

Partnering closely with the Senior Manager, Business Communication, you will implement strategic communications plans that support ANZ’s business priorities, engage audiences, and foster a culture aligned with ANZ’s values and behaviours.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

As a Communications Manager, you are accountable for:

• Building and protecting ANZ’s reputation.
• Developing and implementing strategic communications plans that support Institutional business objectives.
• Advising leadership teams on effective communication strategies to engage internal and external audiences.
• Partnering with senior leaders to deliver open, transparent, and two-way communication that builds trust and alignment with team objectives and values.
• Creating content to support strategic initiatives and organisational changes, including internal communications and leadership messaging.
• Writing, editing and reviewing communication materials to ensure they reflect agreed key messages, align with ANZ’s style and tone, maintain the speaker’s voice, and meet plain-English standards.
• Supporting Institutional communication programs and channels, including events, publications, and internal social media.
• Collaborating with Institutional and Group Communications teams to deliver best-in-class proactive and reactive campaigns, including media relations aligned with strategic priorities.

To grow and be successful in this role, you will ideally bring the following:

• Bachelor’s degree in Journalism, Professional Communication, Public Relations, or a relevant Arts discipline.
• Additional qualifications in Business are highly desirable.
• Proven professional writing expertise, with a strong ability to tailor content to suit different audience needs.
• Experience supporting strategic initiatives and organisational change through effective communication.
• Familiarity with media relations and campaign development, including proactive and reactive communications.
• Experience working with and supporting senior executives and leadership teams.
• Strong communication and influencing skills, with the ability to convey information clearly and persuasively.
• Excellent storytelling ability—crafting compelling, factual narratives that combine data, visuals, and context.
• Skilled in synthesising complex information and integrating insights from multiple sources.
• Active listening skills, with a demonstrated ability to seek and incorporate feedback.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 104690.