Facilities-Jobs in United States

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Sales Application Chemist to support the very successful growth of our businesses across ASEAN.Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.

As Sales Application Chemist, this role will combine excellent scientific skills with strong commercial business acumen, and the desire to contribute to the customers’ success by helping them choose the best system solution from Waters product portfolio to address the customers’ analytical challenges. The Sales Applications Chemist will do sample analysis across multiple types of applications, Food & Environment, Chemical Materials, Pharmaceutical, Life Sciences with a focus on not limited to HPLC instrumentations.

Job Roles and Responsibilities:

• Pre-Sales Collaboration: Collaborate closely with Field Sales operations and SEA Business Partners to provide credible, impartial consultancy and technical support in a fast-paced pre-sales environment.
• Technical Consultancy for Sales Teams: Offer expert technical advice to Account Managers on hardware system configurations and application solutions, ensuring the most suitable product offerings are identified for customer needs.
• Product Demonstrations: Lead and perform compelling instrument demonstrations for prospective clients, emphasizing how Waters system solutions will effectively address and benefit the customer’s specific needs.
• Customer-Facing Application Training and Troubleshooting: Deliver in-depth application training to customers post-sales and continue to offer expert guidance and troubleshooting through the product’ usage
• Solution Lab Management: Work with the Applications Team Lead to manage day-to-day operations of the Singapore Solutions Lab, maintaining ownership and expertise over assigned Waters instrumentation, ensuring readiness for customer demonstrations and trials.

Learning Opportunities:

• In-Depth Product Knowledge: Expand your expertise in Waters products, technologies, and industry applications, while actively implementing key strategies and initiatives.
• Cross-Functional Collaboration: Engage with diverse teams across different functions, gaining a broad understanding of how the business operates and collaborates.
• Industry Exposure: Gain exposure to the analytical business landscape in ASEAN, sharpening both your technical and business acumen.

Required Qualifications:

• Educational Background: A BSc in a relevant field is required; MSc is preferred.
• Pre-Sales Experience: At least 3 years of pre-sales experience in analytical instrumentation, particularly with chromatography (HPLC, UHPLC, UPLC). Experience with mass spectrometry (LC-MS/ GC-MS) or Empower software would be advantageous.
• Technical Expertise: Strong experience in method development, troubleshooting HPLC and other analytical instruments.
• Industry Application Knowledge: Ability to apply knowledge to various fields such as pharma, food, environmental sciences, chemical materials, and biopharma. Experience with biopharma applications would be advantageous

Required Competencies:

• Strong Analytical Thinking: Ability to analyze customer requirements, technical challenges, and product solutions.
• Proactive Initiative: Demonstrated ability to take initiative and drive customer engagement during the pre-sales process.
• Customer-Centric Approach: Focus on building customer relationships and ensuring satisfaction through tailored solutions.
• Action-Oriented & Results-Driven: Ability to perform under pressure and drive performance to meet targets.
• Interpersonal Savvy: Skilled in building strong, collaborative relationships with both customers and internal teams.
• Problem Solving & Innovation: Creative in developing tailored solutions to meet unique customer challenges.
• Strong Communication Skills: Ability to tailor messages, listen actively, and engage in clear, professional dialogues for effective collaboration across teams and with clients.
• Exceptional Presentation Skills: Excellent communication and presentation abilities to clearly articulate complex technical concepts to both technical and non-technical audiences.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.