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Customer Service jobs in Italy
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Client Engagement Specialist - Grow into Account Management
SAGE UNLIMITED
Singapore
On-site
SGD 60,000 - 80,000
19 days ago
IT Operation Specialist / Dip /Entry level/ AMK!
TempServ Pte Ltd
Singapore
On-site
SGD 60,000 - 80,000
18 days ago
Discover more opportunities than anywhere else. Find more jobs nowSenior Software Design & Validation Engineer [ Semiconductor Equipment | Machine Control | Proc[...]
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
20 days ago
Senior/Executive, Patient Experience
Singapore National Eye Centre
Singapore
On-site
SGD 45,000 - 60,000
22 days ago
Connect with headhunters to apply for similar jobs6723 - Product Sales Engineer / Technical Sales Engineer [ Automation Industry | Training Provi[...]
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
19 days ago
Restaurant Captain (Shisen Hanten)
OUE Restaurants Pte Ltd
Singapore
On-site
SGD 60,000 - 80,000
20 days ago
Technical Sales Engineer / Product Sales Engineer [Bukit Batok | Attractive salary package | Au[...]
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
27 days ago
Technical Sales Engineer/ Product Sales Engineer - EH03
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
28 days ago
6723-Technical Sales Engineer/ Product Sales Engineer [PLC |up to $3.5k |training provided]
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
28 days ago
Clinic Supervisors (GP Clinic, Yishun)
ALLIANCE HEALTHCARE GROUP LIMITED
Singapore
On-site
SGD 45,000 - 65,000
18 days ago
Semiconductor Cleanroom Automation Equipment Engineer
DAIICHI TECH SINGAPORE PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
19 days ago
Clinic Supervisors (GP Clinic, Choa Chu Kang)
ALLIANCE HEALTHCARE GROUP LIMITED
Singapore
On-site
SGD 45,000 - 60,000
25 days ago
6 Months Inside Sales Representative - West / Hybrid ($3500-$4000) #NJN
RECRUIT EXPRESS PTE LTD
Singapore
Hybrid
SGD 60,000 - 80,000
25 days ago
*Urgent* 6 Months Contract Sales Coordinator/Order Processing - West ($3500-$4000) #NJE
RECRUIT EXPRESS PTE LTD
Singapore
On-site
SGD 60,000 - 80,000
25 days ago
*Urgent* 6 Months Contract Inside Sales Representive - West ($3500-$4000) #NJE
RECRUIT EXPRESS PTE LTD
Singapore
On-site
SGD 60,000 - 80,000
25 days ago
Clinic Executive
ETERN MEDICAL PUNGGOL PTE. LTD.
Singapore
On-site
SGD 45,000 - 60,000
Full time
18 days ago
Job summary
A healthcare company in Singapore is seeking a dedicated Clinic Operations Manager to oversee day-to-day operations, staff management, and patient services. The successful candidate will be responsible for ensuring the clinic runs smoothly, managing rosters and locums, and maintaining compliance with regulations. Ideal applicants should have a diploma and at least 2 years of experience in clinic operations while being able to multitask and work under pressure. This role offers a competitive salary with attractive bonuses.
Benefits
Attractive bonus
Group clinic incentives
Qualifications
- Minimum 2 years of experience in GP clinic operations.
- Ability to work staggered hours including nights/weekends.
- Strong ability to lead a responsible team.
Responsibilities
- Manage day-to-day clinic operations and staff.
- Ensure excellent patient service and clinic efficiency.
- Coordinate with HR and other departments.
Skills
Ability to multi-task
Interpersonal skills
Problem-solving skills
Communication skills
Team player
Education
Diploma in relevant disciplines
Tools
Clinic Management System
Job description
Reporting to the General Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, including staff rostering, locum doctor sourcing, and driving clinic initiatives. You will lead and manage people, programmes, and initiatives and support senior management in delivering business objectives and service standards.
Key Responsibilities
- Led a team of Clinic Nurses/Assistants to ensure consistency efficiency and operation readiness
- Manage monthly rosters for clinic staff and Doctors including sourcing for locums. Ensure the clinic roster is sufficiently staffed with manpower daily due to unplanned leave.
- Ensure clinics are smooth-running, and provide excellent service for our patients through leadership by example.
- Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
- Conducted work group meetings and meeting minutes, and ensures compliance with clinic standards, consistency of protocols, and adherence to standards and service quality.
- Coordinate with HR Accounts, and other internal departments to optimize processes
- Assist in implementing MOH's new initiatives and partner programmes
- Manage employee relationships, conducts on-the-job training, handle employee performance appraisals, engagement and counselling, coaching and grievance management.
- Manage patient’s record and clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing
- Ensure clinics' monthly revenue is healthy and kept within allocated budgets.
- Perform billing and adjustments in clinic systems and insurance portals
- Manage patient records and clinic supplies inventory, perform inventory check in compliance with the respective regulations and guidelines
- Respond to queries and provide timely feedback from the team, addressing and resolving issues where possible, and escalating unresolved matters professionally.
- Stand-in to counter duties when staff is on emergency leave.
- Any other duties assigned by the Manager.
Requirements
- Able to work staggered hours including 1 night shift /1 weekend/PH
- Diploma in relevant disciplines with a minimum 2 years of GP clinic operation experience.
- Able to multi-task and work under pressure with multiple priorities.
- Strong in directed self-driven work and able to work as a team player.
- Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver confidential and high-quality customer-focused service.
Advanced knowledge in relevant Government and insurance schemes and subsidies. (HSG, SFL and Medisave guidelines) - Familiar with operating Clinic Management System.
- Possess strong interpersonal, communication and problem-solving skills
- Attractive bonus and overriding group clinic incentives on top of basic salary.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.