Restaurant Captain (Shisen Hanten)

OUE RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

A fine-dining restaurant in Singapore is seeking dedicated individuals to manage guest reservations and ensure excellent service standards. Responsibilities include assisting guests with food and beverage recommendations and maintaining hygiene. Ideal candidates are hardworking, detail-oriented, and able to work under pressure, with a positive attitude and flexibility for weekend and holiday shifts. Join us for an exciting career in a dynamic dining environment.

Qualifications

• Hardworking and self-motivated individual.
• Experience in a fast-paced service environment preferred.
• Ability to work weekends, public holidays, and on rotational shifts.
• Positive attitude and team player.
• Able and willing to work weekends, public holidays and on rotational shifts.
• 5-day work week.

Responsibilities

• Manage reservations and hosting of guests at the restaurant.
• Assist guests with food and beverage recommendations.
• Gather feedback from guests about their experiences.
• Gather feedback from guests about their experiences.
• Uphold hygiene and safety standards.
• General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Gather feedback from guests about their experiences
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Responsible for the compliance of all health, safety, and food hygiene legislation
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Any other duties as assigned by Management

Skills

Attention to detail

Team player

Creativity

Positive attitude

Ability to work under pressure

Job description

Located in the heart of the city, Shisen Hanten offers an elegant dining experience that blends bold Szechuan flavors with refined Japanese precision. Looking for a career in a fine-dining concept? Join us, for an exciting career ahead.

Responsibilities

• Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
• Be well equipped with the products and services the restaurant provides to assist and address guest queries
• Welcome guests to the restaurant and escort them to their private room, counter, or table seats
• Assist guests with their baggage whenever possible
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
• General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Gather feedback from guests about their experiences
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Responsible for the compliance of all health, safety, and food hygiene legislation
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Any other duties as assigned by Management

Qualifications

• Hardworking, self-motivated,
• Able to work well under pressure in a fast-paced environment
• Great attention to detail and creativity
• Positive attitude and team player
• Able and willing to work weekends, public holidays and on rotational shifts
• 5-day work week