IT Operation Specialist / Dip /Entry level/ AMK!

TempServ Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local IT service provider in Singapore is looking for a dedicated Data Centre Operator. The role involves managing data centre operations and acting as a point of contact for incident management. Candidates should possess a Diploma in IT-related fields and be willing to work 12-hour shifts, including weekends and public holidays. Ideal candidates are customer service oriented with a positive attitude. This position offers a basic salary along with shift allowances.

Qualifications

• Minimum 1 year of relevant working experience in IT infrastructure operation will be an added advantage.
• Must be able to work 12-hours shifts including weekends and public holidays.
• Good interpersonal skills with a service-oriented mindset.

Responsibilities

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Liaise with vendors on maintenance and enhancement issues.

Skills

Customer service orientation

Positive working attitude

Education

Diploma in Computer Science/Electronics/IT or equivalent

Job description

• Basic salary + Shift allowance $350
• Rotating Shift: 8am to 8 pm n 8 pm to 8am

Job description

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement.
• Daily monitoring of status.
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.

Requirements

• Possess Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation will be an added advantage
• No experience with relevant qualification is welcome to apply.
• Must be able to work 12-hours shift including weekends and public holidays
• Good in customer and service oriented, positive working attitude.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [e-mail].

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng/EA Personnel No: R1102590