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IT Operation Specialist / Dip /Entry level/ AMK!

TempServ Pte Ltd

Singapore

On-site

SGD 60,000 - 80,000

Full time

Today
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Job summary

A local IT service provider in Singapore is looking for a dedicated Data Centre Operator. The role involves managing data centre operations and acting as a point of contact for incident management. Candidates should possess a Diploma in IT-related fields and be willing to work 12-hour shifts, including weekends and public holidays. Ideal candidates are customer service oriented with a positive attitude. This position offers a basic salary along with shift allowances.

Qualifications

  • Minimum 1 year of relevant working experience in IT infrastructure operation will be an added advantage.
  • Must be able to work 12-hours shifts including weekends and public holidays.
  • Good interpersonal skills with a service-oriented mindset.

Responsibilities

  • Provide single point of contact for incident, service request and escalation.
  • Monitor, manage and maintain data centre operation and facilities.
  • Liaise with vendors on maintenance and enhancement issues.

Skills

Customer service orientation
Positive working attitude

Education

Diploma in Computer Science/Electronics/IT or equivalent
Job description
  • Basic salary + Shift allowance $350
  • Rotating Shift: 8am to 8 pm n 8 pm to 8am
Job description
  • Provide single point of contact for incident, service request and escalation.
  • Monitor, manage and maintain data centre operation and facilities.
  • Manage equipment movement.
  • Daily monitoring of status.
  • Ensure proper running of the existing data centre systems.
  • Perform tape mount and un-mount for the backup operation.
  • Handle the portable media storage for off-site storage.
  • Liaise with the vendor on maintenance and enhancement issues.
  • Troubleshoot and report system incidents/problem and abnormalities.
  • Resolve incidents related to routine problems or known issues.
  • Adhere to service level agreement for response time and turnaround time.
Requirements
  • Possess Diploma in Computer Science/Electronics/IT or equivalent
  • Minimum 1 year of relevant working experience in IT infrastructure operation will be an added advantage
  • No experience with relevant qualification is welcome to apply.
  • Must be able to work 12-hours shift including weekends and public holidays
  • Good in customer and service oriented, positive working attitude.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to ivyng@tempserv.com.sg.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng/EA Personnel No: R1102590

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